Oh, yes, I was definitely pleased with my visit. From the young lady at the front desk, your nurse, and yourself, I felt very welcomed and cared for. The smile from the young lady at the front desk helped to put me at ease about the appointment. Your nurse was very thoughtful, warm, caring, and very efficient as she took my medical history down.
When you came in it did not take long to see and feel that you really cared about your patients. I was so pleased that you listened very carefully to what I was saying and gave me some good pointers to think about. I came away with some things to do and some things to stop doing. I am very hopeful that you will be able to help me on my way to recovery from pain and discomfort.
I liked it that you said “to be sure and check in in a couple of weeks to let us know how you are doing and if there is anything we can do to help you, we will”. You not only suggested that I check back with one of my doctors, you had your receptionist call to make my appointment right then and there.
Those kinds of little things add up to a lot for a senior citizen. I particularly liked that you focused on me as an individual and did not put me in the “well most people do not react to this medicine this way, etc.,” pile. I am me, not most people.
Thanks again for your patience, kindness, thoroughness, professionalism, and caring. You can be sure that if this little old lady hears of someone who has pain in the gum area or elsewhere in their mouth, you will be recommended so that they can get excellent care.